Watch | Building for Ms. Bennett

April 3, 2020 Natasha Wahid

How to build better digital products by keeping your customer in focus

Ms. Bennett, a mother of three with a full-time job, is mid-checkout at the grocery store when she realizes she left her wallet at home. Panic ensues—but then, something magical happens. The cashier says, “Did you know you can pay with our app?" Crisis averted. Behind every conversion, every transaction, there’s a person. Are you fighting for them? You can bet your competitors are. And when you don’t put your customer first, you erode trust and lose out on revenue.

In this webinar, FullStory CEO, Scott Voigt, explores why empathy is everything if you want to keep customers around for the long-term—especially in today's digital-first world.


Watch the webinar

Previous Article
How to choose the right digital experience platform for your business
How to choose the right digital experience platform for your business

Critical factors you should consider when evaluating a digital experience platform

Next Article
Watch | Debugging with full context using Sentry + FullStory
Watch | Debugging with full context using Sentry + FullStory

Connect Sentry + FullStory to ensure every error is paired with a FullStory session.